"I would definitely recommend 360 PSG to other businesses."
~Carolin Soldo, NannyPro
What were you looking for in a new website functionality wise and do you think that you found that with 360 PSG?
The website has everything that I was looking for as far as functionality goes and ease of use. I think your team has been able to give a lot of input as far as making it very easy for my customers to use it. So I'm very satisfied with that.
How was the process of working with 360 PSG?
I found the process easy. We managed most of our meetings over the phone and that accommodated my schedule really well because of my other work responsibilities and my family. Whenever I called, I would say 99% of the time someone was available to answer any questions that I had.
We were meeting quite frequently especially later on in the project when it was necessary. We met a couple of times in person for bigger meetings to review big milestones two or three times during the project. I think it went really well.
Is it easy for you to make changes on your site if you need to update something?
The majority of it is very easy, yes. I can go in and create new pages or edit any content page. I'm very happy with it; it's intuitive. I didn't really need a lot of training. I could figure many things out on my own like how to link and do different things. The way I set up my profiles and jobs is really easy. I can filter, look at pending profiles, how many were approved, how many new users, etc., so I'm really satisfied with that as well.
You mentioned earlier editing and creating new pages, you find using the Fission CMS user friendly?
Definitely, I think it's easy to add a new page. I even know how to add, edit, or change the menus that we have. I know how to work with the different modules that we have on the site and create new modules and assign different things to different pages. It took me a little while but like I said, I think it was really intuitive, and I think it's very easy to use.
What was your overall experience like working with 360 PSG?
Overall I think the experience was really positive. I really like working with Jason in particular. I think he's a great project manager. He's great at keeping things on task, making sure that things get done. He was good at communicating with me letting me know when things were running late or when things were scheduled to go out. The communication was good. The overall project management was good.
Would you recommend 360 PSG to other businesses and why?
I would definitely recommend 360 PSG to other businesses. I think it depends on the size of the project as well. For a project that size, similar to my project, I think you're getting a lot for what you paid for. You're getting a lot of bang for your buck basically. I think it's a great value. You're getting great customer service. The system is great. I'm actually looking forward to the Fission Blast integration as well. I think that's a really good add-on that you have as well. I think it's a great package.
My experience was great. We're continuing to work on the website as well, so I'm looking forward to continuing to work with 360 PSG a lot more.