The 360 Blog

Understanding the motivations and habits of online consumers is crucial to securing their business. People who shop online tend to be better educated, younger, and more affluent than the general US population. Their purchases also represent a disproportionate share of online shopping sales.

In fact, according to a white paper released by professional services network KPMG, nearly seventy percent of online sales can be attributed to just one-fifth of online consumers. So, it’s important for retailers and service providers to understand what and why people are buying online.

Businesses that don’t use e-commerce are soon going to be considered members of the Stone Age. Today’s economy is vastly different than in years past—and for that matter, months past. Companies are constantly adapting to change in order to stay relevant, and one of the most notable changes as of late has been assembling e-commerce storefronts. From expanding your customer base to reducing expenses, adding e-commerce to a website will essentially give your businesses limitless opportunities. And in a world where human interaction might be changing forever, e-commerce is undoubtedly the way to go.

While the word “generic” may have a bad connotation, it simply means “characteristic of a group or class.” So when we talk about generic business strategies, what we mean is a business strategy that is applicable to any business, regardless of the product or service involved. There are three major approaches to developing a strategy that will help you achieve a competitive business advantage, and we’ll be exploring all of them in this article.

Pete Williams could probably sell you the Brooklyn Bridge if he put his mind to it—but he won’t. Unless, of course, you actually need a bridge. Then he’ll find you the very best bridge out there. It might end up being the Brooklyn Bridge. But it could also be the Golden Gate Bridge or even the Ponte Vecchio. It would all depend on just what kind of bridge would best suit your needs.

Teamwork makes the dream work at 360 PSG. We always say in order to get everything done effectively and efficiently, we all have to wear multiple hats. And no one wears more hats than Office Manager and Billing Assistant Jen Becker. 

In today’s internet-driven world, we often talk about the “rise of social media,” and how social media marketing has usurped traditional media advertising. In fact, the average company will direct 45 percent of its entire marketing budget to online advertising, with search engine marketing (SEM) and online display taking the lion’s share. However, it would be a mistake to discount traditional media entirely. The truth is, the two work far better together than they do on their own. Here are five major differences between traditional and social media, and when to use each.

Are you missing out on 33 percent of your search engine marketing opportunities? If you’re only relying on Google AdWords, then you’re failing to reach one-third of your customers. That’s because Bing is responsible for 25.3 percent of all search queries and Yahoo accounts for an additional 11.3 percent. When you use Bing Ads—now known as Microsoft Advertising—you’ll reach more potential customers than if you only use one platform. There are other benefits to using Microsoft Advertising as well. Here are five reasons why Bing needs to be part of your online marketing strategy.

Social Media Manager Lily McGrath wears multiple hats at 360 PSG, ranging from client outreach to graphic design. Add in the fact that she’s the Mother of Ferrets and has a 70-lb punching bag in her driveway, and you have one of 360's most fascinating employees.

In today’s day and age, everyone has some sort of agenda. Whether we’re searching on the internet for something in particular or simply doing mindless browsing, our brains are always on a mission, even if we aren’t aware of it. So when clicking on a link after running a search, we decide almost right away if the page is worth our time or not, thus highlighting the importance of a well-crafted landing page. 

All news breaks on Twitter. Sure, you might hear about it by reading the daily paper or watching the evening news, but the reporter who broke that story put it on Twitter before anywhere else. That’s because social media is instantaneous, and nearly 4 billion people use it. That’s roughly 60 percent of the entire world’s population. So you can imagine that a strong social media presence is an important aspect of growing your brand.

Today is National Encourage a Young Writer Day, so 360 PSG thought it might be fun to interview our staff content writers, Matt and Erin, to learn a little more about them and their love of the written word. The duo was happy to pass along insights and advice to aspiring writers of all ages. 

With the government now offering business incentives through the recently passed CARES Act (Coronavirus Aid, Relief, and Economic Security Act), many of them are doing everything they can to keep employees on the books during this unprecedented time. However, since most states are requiring “non-essential” employees to remain home, there is a limit on what tasks employees can perform. However, there are still plenty of ways to keep busy and productive. Here are 7 tasks that can be done during downtime!

As a response to the current COVID-19 situation, many employers have transitioned to having employees work remotely. This includes 360 PSG, which instituted telecommuting for all employees two weeks ago. Touching base with some of our team members gave us insight into what working remotely has been like for our employees

In uncertain times, scaling back on digital marketing might seem like a good way to address revenue shortfalls. However, this is the worst thing you can do at a time like this. Digital marketing is the best way for you to reach potential customers right now, and it provides a valuable opportunity for you to garner long-term goodwill and brand loyalty. Making smart digital marketing decisions now is how agile and resilient companies will come out ahead in the future. 

As small businesses attempt to navigate this very fluid situation, it’s important to have easy access to helpful, trustworthy resources. At 360 PSG, we put together a list for business owners to help them know who to turn to, and for what.

You know that exhausted feeling of being at your wits’ end trying to figure something out, or that feeling of dread when a problem comes across your table and you don’t have the slightest clue how to fix it? Everyone has that one person they turn to in these moments; a person with the right mental toolkit to figure out what you know you can’t. At 360 PSG, that man is Jason Ortiz. 

You know those projects you’ve been putting off all winter? Well, now that spring is here, it’s time to tackle them. While the concept of spring cleaning stems from a Persian new year tradition meaning “shaking the house,” there’s no reason you can’t also shake things up on the business side at the same time. In fact, now is a perfect time to do a little spring cleaning on your business’s website.

Managing a company in today’s world is a full-time job. There are bills to pay, deadlines to meet, people to hire, meetings to attend—the list goes on. So who has the time to manage a website on top of all that? Truthfully, no one. If you spend the necessary amount of time it takes to manage a website, you’re most likely neglecting your business’s other needs. (Trust us, we know.) Take control by giving some up, and learn how we can help turn your company’s web presence around.

The national celebration that started out in 1982 as Women’s History Week has blossomed into a monthlong event, with institutions as storied and varied as the Library of Congress, the National Park Service, the United States Holocaust Memorial Museum and the National Gallery of Art commemorating Women’s History Month. 

When Lewis Carroll’s Alice is struggling with identity issues, she refers to figuring everything out as “the great puzzle.” She’s 100% right. Identity isn’t a single entity; it’s a vast matrix—a puzzle made up of interconnected pieces. Pulling together all the interconnected pieces that comprise your brand and creating one cohesive, consistent message can be daunting. But that’s how you gain and maintain a positive media presence. 

Name, Address and Phone Number (NAP) are the key components that help search engines identify a company. Consistent NAP across all web platforms is how search engines identify a business. Think of a search engine like a person; if a company doesn’t have consistent NAP across the web, it will be looked at by Google as illegitimate, directly affecting the business’s rank in local organic search results. Consistent NAP could be the key to helping your business appear in the first three results in relevant Google searches.